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J’s Cycle Shack Delivery Details

UK Deliveries
Free when you spend over £50 in a single order, otherwise it’s typically £3.99 per order. Delivery should be expected between 2-3 working days unless stated on product page.

Worldwide Deliveries
Approximately 4-10 working days, depending on country, via Parcelforce Signed Delivery (fully trackable service). Delivery cost is displayed when you view your basket prior to checkout. If your country isn’t listed for delivery at checkout, please contact us.

Delivery Of Bikes
All our bikes are built and tested by trained mechanics before being safe and securely packaged to be sent to you. We use bespoke bike boxes, meaning there is minimal buildding to do when you recieve your new bike. All you will need to do is striaghten the bars, insert the front wheel and add some pedals!

We ship all of our bikes Free Of Charge within the United Kingdom (excl. Jersey and the Channel Islands at this time) and all of our bikes come pre-assembled, with just a few tweaks required.

All of our bikes undergo a safety check before being re-boxed for shipping which can, during busy periods, take a little longer to complete. So whilst we aim to ship all of our bikes within two working days of the order, please allow for additional time for this process.

Signature Required
All our consignments irrespective of the carrier require a signature upon delivery. Deliveries are typically made between 08:00 and 18:00, so please bare this in mind when choosing a delivery address.

Wrong Goods/Arrived Damaged
There’s no point in pretending that mistakes never happen, although it is very unlikely. If something does go wrong we want you to know that J’s Cycle Shack will get it sorted quickly.

If you aren’t happy with your purchase for any reason, please contact us on 01977 679998

Package Recycling
Where possible we do try to reuse packaging from our own suppliers in order to send purchased items to our customers. We ask if the packaging is still in good condition after you’ve received your goods, then please try to use it again or recycle it yourself.

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